Returns & refunds

What we will always take back

Anything sealed and unopened, within 7 days, with the bill. Full refund or exchange, your choice.

Anything damaged, leaking, past its date, or not what you ordered. Tell us within 48 hours of getting it and we will replace it or refund it in full, including any delivery charge.

What we cannot take back

An opened tub or pouch. Once a seal is broken we have no way of knowing how it has been stored, and we will not resell it to somebody else — which means we cannot accept it back.

This is not us being difficult. It is the same rule every supplement retailer works to, and it is why we would rather you asked us before buying than after.

If you are not sure about a product

Ask first. Come into the store, or message us, and tell us what you are training for. We will tell you if you do not need it — that is genuinely cheaper for us than a return.

How a refund is paid

The way you paid. Cash back in cash, UPI back to the same UPI number, card back to the same card. We do it when you bring the item in, not days later.

Cancelling an order

Any time before you collect it or it is delivered, at no cost. Nothing has been charged, so there is nothing to refund — just call and tell us.